plt legend bluetooth manual

Plantronics Voyager Legend Bluetooth Headset Manual: An Overview

This comprehensive manual will guide you through the setup, operation, and troubleshooting of your Plantronics Voyager Legend, empowering you to maximize its potential and enjoy seamless wireless communication.

The Plantronics Voyager Legend is a Bluetooth headset that was originally released in September 2013 and quickly gained popularity due to its impressive features and user satisfaction; This headset offers a talk time of up to 7 hours and a range of 33 feet, making it a reliable companion for extended conversations and hands-free communication. It’s compatible with various devices, including smartphones, tablets, and laptops, utilizing Bluetooth 3.0 technology for seamless connectivity. One of the standout features of the Voyager Legend is its voice alert system, which provides users with notifications about battery level, connection status, and more. Additionally, the headset supports A2DP for audio streaming, allowing you to enjoy music and other audio content wirelessly. The Voyager Legend also boasts a magnetic charging connection for convenient and easy charging. This user manual provides comprehensive instructions on how to use your Plantronics Voyager Legend Bluetooth headset, including pairing with multiple devices and exploring available accessories. Learn how to maximize your wireless communication experience with this versatile headset, whether you’re using it for work calls, enjoying music, or staying connected on the go. This guide will provide setup instructions, answer frequently asked questions, and offer troubleshooting tips to ensure you get the most out of your Voyager Legend.

Pairing the Voyager Legend with Devices

Learn how to connect your Plantronics Voyager Legend to your devices. This section covers the process of pairing your headset with smartphones, tablets, and other Bluetooth-enabled devices for seamless wireless communication.

Initial Pairing Process

To begin using your Plantronics Voyager Legend, you’ll first need to pair it with your desired device. Here’s a step-by-step guide to get you started:

1. Activate Pairing Mode: Start by switching on the headset. You should see the LED indicator flashing red and blue, signifying that it’s in pairing mode. If it doesn’t automatically enter pairing mode, press and hold the power button until the LED begins to flash red and blue.
2. Enable Bluetooth on Your Device: On your smartphone, tablet, or computer, navigate to the Bluetooth settings. This is typically found in the settings menu under “Connections,” “Wireless & Networks,” or a similar category. Ensure that Bluetooth is turned on.
3. Search for Available Devices: Once Bluetooth is enabled, your device will automatically begin searching for nearby Bluetooth devices. You may need to manually initiate a scan by tapping a “Scan” or “Search” button.
4. Select PLT_Legend: From the list of available devices, locate and select “PLT_Legend.” This is the name that identifies your Plantronics Voyager Legend headset.
5. Enter Passcode (If Required): In some cases, your device may prompt you to enter a passcode. If this happens, enter “0000” (four zeros). Alternatively, some devices may simply ask you to accept the connection.
6. Complete Pairing: Once the pairing process is complete, the LED indicator on your Voyager Legend will stop flashing red and blue. You should also hear an audio prompt from the headset confirming that the pairing was successful.

After completing these steps, your Plantronics Voyager Legend should be successfully paired with your device and ready for use. You can now make and receive calls, listen to music, and use other Bluetooth-enabled features.

Pairing with Multiple Devices

The Plantronics Voyager Legend is designed to seamlessly connect with multiple devices, allowing you to switch between your smartphone, tablet, or laptop with ease. Here’s how to pair your headset with more than one device:

1. Ensure Initial Pairing: First, make sure that your Voyager Legend is already paired with at least one device following the “Initial Pairing Process” outlined in the previous section. This device will serve as your primary connection.
2. Activate Pairing Mode Again: To pair with a second device, you’ll need to put the Voyager Legend back into pairing mode. Turn the headset on and then press and hold the power button until the LED indicator starts flashing red and blue. This indicates that it’s ready to connect to a new device.
3. Connect with the Second Device: On your second device (e.g., another smartphone, tablet, or laptop), enable Bluetooth and search for available devices. Select “PLT_Legend” from the list and follow the on-screen prompts to complete the pairing process, entering “0000” as the passcode if required.
4. Manage Multiple Connections: The Voyager Legend utilizes multipoint technology, which allows it to maintain simultaneous connections with two devices. This means you can be connected to both your smartphone and your laptop at the same time.
5. Switching Between Devices: When a call comes in on one device, the headset will automatically switch to that device. You can also manually switch between devices by using the headset’s call control button or through the Bluetooth settings on your connected devices.

Important Considerations:

• While the Voyager Legend can be paired with multiple devices, it can only actively maintain connections with two devices at any given time.
• The range and performance of the Bluetooth connection may be affected when multiple devices are connected simultaneously.
• To ensure optimal performance, it’s recommended to keep your devices within close proximity to the headset.

By following these steps, you can easily pair your Plantronics Voyager Legend with multiple devices and enjoy the convenience of seamless switching between your various communication platforms.

Troubleshooting Common Bluetooth Connectivity Issues

Experiencing Bluetooth connection problems with your Plantronics Voyager Legend? This section provides solutions for common issues such as headset not connecting, random disconnections, and microphone problems.

Headset Not Connecting

If your Plantronics Voyager Legend is not connecting to your device, several factors could be the cause. First, ensure that Bluetooth is enabled on both your headset and the device you’re trying to connect to. On your smartphone or computer, navigate to the Bluetooth settings and verify that Bluetooth is turned on. If it is, try toggling it off and then back on to refresh the connection. Next, confirm that your headset is in pairing mode. Typically, this involves pressing and holding the power button until the LED indicator starts flashing red and blue. This indicates that the headset is actively searching for a device to pair with. If the LED is not flashing red and blue, consult the “Pairing the Voyager Legend with Devices” section of this manual for detailed instructions on how to enter pairing mode. Another common issue is that the headset may already be connected to another device. The Voyager Legend can pair with multiple devices, but it can only maintain an active connection with one device at a time. To resolve this, disconnect the headset from any other devices it might be connected to. This can usually be done by turning off Bluetooth on those devices or by “forgetting” the headset in their Bluetooth settings. If you’ve previously paired the headset with your device, try removing the existing pairing and then re-pairing it. On your device, go to the Bluetooth settings, find the “PLT_Legend” in the list of paired devices, and select the option to “unpair” or “forget” the device. After removing the pairing, put the headset back into pairing mode and search for it again on your device. When it appears, select it to re-establish the connection. Ensure that the headset is within the effective Bluetooth range of your device, which is typically around 33 feet (10 meters). Obstacles such as walls or other electronic devices can interfere with the Bluetooth signal, so try moving closer to your device or removing any potential sources of interference. Finally, if none of these steps work, try restarting both your headset and your device. Power off the headset completely and then turn it back on. Similarly, restart your smartphone or computer to clear any temporary software glitches that might be affecting the Bluetooth connection. If the problem persists after trying all these steps, consider resetting the Voyager Legend to its factory settings, as described in the “Resetting the Voyager Legend” section of this manual. This will erase all previous pairings and settings, potentially resolving any underlying software issues that are preventing the headset from connecting. If problems still occur, please contact Plantronics Customer Care Team at 1-888-363-0726 or consult the Plantronics support website for further assistance and troubleshooting resources.

Random Disconnections During Calls

Experiencing random disconnections during calls with your Plantronics Voyager Legend can be frustrating. Several factors can contribute to this issue, and systematically addressing them can help identify the root cause and implement a solution. One common cause is Bluetooth interference. Other electronic devices, such as Wi-Fi routers, microwaves, and even other Bluetooth devices, can interfere with the Bluetooth signal between your headset and your phone or computer. Try moving away from potential sources of interference or turning off unnecessary devices to see if this resolves the issue. Another factor to consider is the distance between your headset and your connected device. While the Voyager Legend has a range of up to 33 feet (10 meters), this range can be reduced by obstacles such as walls or furniture. Ensure that you are within a reasonable distance of your device and that there are no significant obstructions between them. Low battery on either the headset or the connected device can also lead to disconnections. Check the battery level of both your Voyager Legend and your smartphone or computer. If either is low, charge them fully and then try making a call again. The smart sensors on the Voyager Legend, which detect when the headset is being worn, can sometimes cause disconnections if they are not functioning correctly. These sensors are designed to automatically answer calls when you put the headset on and end calls when you take it off. However, if the sensors are overly sensitive or malfunctioning, they may mistakenly detect that you have removed the headset, leading to a disconnection. You can try disabling the smart sensors through the Plantronics Hub software on your computer. Connect your headset to your computer via USB, open the Plantronics Hub software, and navigate to the settings for the Voyager Legend. Look for an option to disable the smart sensors and try disabling them to see if this resolves the disconnection issue. Firmware issues can also cause random disconnections. Ensure that your Voyager Legend has the latest firmware installed. You can check for and install firmware updates through the Plantronics Hub software. Outdated firmware can sometimes contain bugs that cause connectivity problems, so updating to the latest version can often resolve these issues. Finally, compatibility issues between the headset and your connected device can sometimes lead to disconnections. Check the Plantronics website or the documentation for your device to ensure that they are compatible. If you continue to experience disconnections after trying these steps, consider resetting your Voyager Legend to factory settings as described in the “Resetting the Voyager Legend” section of this manual. If the issue persists, contact Plantronics support for further assistance.

Microphone Issues on Laptop

Encountering microphone problems with your Plantronics Voyager Legend while using it with your laptop can be a common and disruptive issue. Several factors can contribute to this, and systematically troubleshooting them will help you pinpoint the cause and implement the appropriate solution. First, ensure that the headset is properly connected to your laptop via Bluetooth. Go to your laptop’s Bluetooth settings and verify that the Voyager Legend is connected and recognized as both an audio input and output device. If it is connected but the microphone isn’t working, try disconnecting and reconnecting the headset. Next, check your laptop’s audio settings. In Windows, go to “Sound Settings” and under the “Input” section, make sure that the Plantronics Voyager Legend is selected as the default microphone. Similarly, in macOS, go to “System Preferences,” then “Sound,” and select the Voyager Legend as the input device. Also, verify that the input volume is not muted or set too low. Some laptops have separate volume controls for the microphone. If the microphone is showing as connected but the sound is not being picked up by your laptop, it may be that the headset is connected for music but not for communication. To resolve this, check the Bluetooth settings on your laptop and ensure that the Voyager Legend is configured to be used for both audio playback and microphone input. Driver issues can also cause microphone problems. Check your laptop’s device manager (in Windows) or system information (in macOS) to see if there are any driver errors related to the Voyager Legend. If there are, try updating the drivers or reinstalling them. The Plantronics Hub software can also help with driver updates and configuration. Ensure that the Plantronics Hub software is installed on your laptop and that it is up to date. This software can automatically detect and install any necessary driver updates for your Voyager Legend. Interference from other Bluetooth devices or wireless signals can also affect microphone performance. Try moving away from potential sources of interference, such as Wi-Fi routers or other Bluetooth devices. Also, ensure that your laptop and headset are within a reasonable distance of each other. Some applications may have their own audio input settings that override the system-wide settings. Check the audio settings within the application you are using (e.g., Zoom, Skype, Microsoft Teams) to make sure that the Plantronics Voyager Legend is selected as the microphone. If you have tried all of the above steps and the microphone is still not working, try resetting your Voyager Legend to factory settings as described in the “Resetting the Voyager Legend” section of this manual. If the issue persists, contact Plantronics support for further assistance.

Warranty and Support Information

Resetting the Voyager Legend

Resetting your Plantronics Voyager Legend can resolve various issues, such as connectivity problems, pairing failures, or general malfunctions. A reset essentially restores the headset to its original factory settings, clearing any customized configurations and potentially resolving software glitches. Before initiating a reset, it is crucial to understand the process and its implications. Ensure that the headset is powered on and that you have familiarized yourself with the button layout. The reset procedure involves pressing a combination of buttons simultaneously for a specific duration. Locate the call control button, the volume up button, and the voice command button on your Voyager Legend. With the headset powered on, press and hold these three buttons (call control, volume up, and voice command) simultaneously for approximately 5-6 seconds. After holding the buttons for the specified duration, you should observe a change in the LED indicator light. The LED will typically flash purple or a combination of red and blue, indicating that the reset process has been initiated. Once the LED flashes, release the buttons. The headset will then power off and restart automatically. After the reset, the Voyager Legend will be in pairing mode, indicated by the alternating red and blue flashing LED. You will need to re-pair the headset with your devices, such as your smartphone, tablet, or laptop. Navigate to the Bluetooth settings on your device and search for available devices. Select “PLT_Legend” from the list of available devices. If prompted, enter the passcode “0000” (four zeros). Once paired, the LED indicator on the Voyager Legend will stop flashing red and blue, and you will hear a “pairing successful” voice prompt from the headset. If the reset process does not resolve the issue, or if you encounter difficulties during the reset, consult the Plantronics support website or contact their customer care team for further assistance. Remember that resetting the headset will erase any custom settings, so you will need to reconfigure your preferences, such as voice alerts and sensor settings, after the reset. Regularly resetting your Voyager Legend can help maintain optimal performance and prevent minor software issues from escalating into more significant problems.